Stop 5 of 8 · Weekly
Training and tabletops
Build a staff curriculum from the assessment findings, then let Claude run the tabletop as the incident while you watch the people in the room.
Training is the cheapest control you will ever recommend
Most of Curtis's findings close with money: a camera, a gate motor, a monitored line. A stubborn few close with people knowing what to do. The housekeeper who lets a delivery driver past the gate has undone a program that cost six figures, and no amount of hardware fixes that conversation.
So every program Curtis proposes carries a training line, and every training line comes out of the assessment rather than out of a catalogue. Four sessions of forty minutes, spread over a month, each one built on findings this group can actually close.
Curriculum from findings
| Session | Built from |
|---|---|
| Access and the door | Findings on access control, deliveries, contractors, visitors |
| Recognising and reporting | Findings on surveillance detection, unusual contact, routine |
| The first ninety seconds | Findings on alarms, comms, medical, evacuation |
| The tabletop | Everything above, under pressure |
The tabletop, run as the incident
The old way was Curtis reading injects off a printed sheet while trying to watch eleven faces. Now the injects are prepared in advance and delivered on a schedule, and Curtis spends the ninety minutes watching the room instead of the page. The exercise is fictional throughout: a fictional household, a fictional site, fictional people. That is not a limitation, it is what makes the scenario safe to write down and reuse with the next client.
Try this
Build a four session staff training curriculum from the findings below. Forty minutes each. For every session: the findings it closes by number, the three things a participant must be able to do afterwards, the content in a running order with timings, one discussion question that will get a quiet room talking, and a five question knowledge check. Audience is household and office staff with no security background. No tactics that require training we are not providing. [paste the findings list]
Write a tabletop exercise for eleven household and office staff, ninety minutes, on a fictional residence and a fictional family. Eight injects, escalating, delivered every eight minutes, each one addressed to a specific role rather than to the room. For each inject: the text I read aloud, the decision it is testing, the response I am hoping for, and the two most likely wrong turns. End with three injects that only fire if the room is moving too fast.
Turn my rough debrief notes into a client facing summary. Sections: what the exercise tested, what the group did well, where decisions stalled, and corrective actions with an owner by role and a date column I fill in. Refer to people only as the role they were playing. Remove every sentence that could be read as blaming an individual, and tell me which sentences you removed so I can check I still made the point. [paste the debrief notes]